Information on exercising the right of withdrawal from the contract

Standard instructions on withdrawal:

  1. Right of withdrawal from a distance contract.
  2. You have the right to withdraw from this contract within a period of 14 days without giving any reason.
  3. The withdrawal period expires after 14 days from the date on which you or a third party, other than the carrier and pointed by you, have acquired possession of the goods or in case of a contract under which the consumer orders numerous goods in one order, which are delivered separately: the date on which you or a third party, other than the carrier and pointed by you, have acquired possession of the last goods.

    In order to exercise your right of withdrawal, you must inform us (your name, geographical address and telephone number, fax and e-mail (if any) of your decision to withdraw from this contract by a clear statement (e.g. letter sent by post, fax or e-mail). You can complete and send by e-mail the model withdrawal form attached or another clear statement of withdrawal on our website (please, add a website address). In case you use this option, we will immediately send you a confirmation for this withdrawal on a durable medium (e.g. e-mail).”

    In order to meet the withdrawal deadline, it is sufficient for you to send your e-mail regarding the exercise of the right of withdrawal before the withdrawal period has expired.

  4. Effects of withdrawal. In case you withdraw from this contract, we will reimburse all payments received from you, including all delivery costs (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event, not later than 14 days from the date you have informed us about your decision for withdrawal from this contract. We will carry out such reimbursement using the same means of payment you have used for the initial transaction; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.). We expect you to send us or return the goods without undue delay and in any event no later than 14 days after the day on which you have informed us about your withdrawal from this contract. You will have to bear the direct cost of returning the goods
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