TECHNOPOLIS Extended Warranty

"TECHNOPOLIS Extended Warranty" is an insurance that provides you with continuous protection for your appliance after the expiration of the manufacturer's warranty. During the period, in which you are protected, your "TECHNOPOLIS Extended Warranty" pays for the repairs on your appliance, including the costs for labour and spare parts. If the manufacturer's warranty of the appliance you have selected is 2 years, you can purchase "TECHNOPOLIS Extended Warranty" for one or three additional years of extended warranty. If the manufacturer's warranty of the appliance is 3 years, the "Extended Warranty" insurance will provide you with two more years of protection for your appliance.

 

You can buy "TECHNOPOLIS Extended Warranty" from any hypermarket of the Technopolis chain. Please, contact one of our sales assistants to learn how to take advantage of this service.

 

Frequently Asked Questions

 

  • What is the "TECHNOPOLIS Extended Warranty" insurance?

    The "TECHNOPOLIS Extended Warranty" insurance provides longer protection of the appliance you have purchased from TECHNOPOLIS. If the average manufacturer's warranty is 2 years, you can prudently extend its period to up to 5 years by using the extended warranty of TECHNOPOLIS. During the period, in which you are protected with the extended warranty of TECHNOPOLIS, the insurer "Allianz Bulgaria" Insurance Company will pay for all approved repairs, including for any labour costs and costs for spare parts. You will have a hotline at your disposal – 0700 1 10 30 to communicate any fault to the administrator "Brand Affinity Management Services" EOOD.

  • What to expect after calling the hotline 0700 1 10 30?

    After establishing the validity and coverage of your Insurance Policy you will receive instructions on the service centre you have to visit or whether you will be visited at your home by a qualified technician to repair the fault on the spot, if the appliance is too large or built-in.

  • Does the extended warranty provide the same coverage as the manufacturer's warranty?

    Yes, both warranties provide the same coverage. For more information, please, read the General Terms and Conditions of "TECHNOPOLIS Extended Warranty" HERE

  • Where will the purchased appliance be repaired? Can I use a service centre at my choice?

    The appliances shall be only repaired within the authorised service network. This is a network of service centres all over the country we have specifically selected and inspected, which are the only ones authorised to conduct repairs under the extended warranty. Most of them are service centres that provide repairs under the manufacturer's warranty. In this way we can monitor the repairs quality and speed. If your repair is performed at a different service centre, it will not be paid by your extended warranty. If it is established that there has been an attempt for unauthorised repair performed by you or a different service centre, your extended warranty will be terminated.

  • How long does it take for repairing a faulty appliance?

    The product will be repaired within the shortest possible period – usually within about a week. The maximum period for repairs for particularly complicated faults is no more than 30 days.

  • What will happen, if the appliance malfunctions several times during the period of my Extended Warranty? Is there a limit to the repairs to be performed? What if the repairs performed are several times more expensive than the appliance price?

    We cover all costs incurred for authorised repairs up to the limit of liability indicated in the insurance certificate, which is equal to the retail price of the purchased appliance.

  • When does the extended warranty become effective?

    "TECHNOPOLIS Extended Warranty" becomes effective from the date of expiration of the manufacturer's warranty indicated in the insurance certificate for the extended warranty.

  • If it is necessary for the technician to visit my home, who will pay for their labour and spare parts replaced, if any?

    These costs will be covered by your extended warranty, only if you have called the telephone indicated in your Certificate – 0700 1 10 30 in advance and if you have received authorisation.

  • If I sell the insured appliance, will that invalidate the extended warranty?

    The extended warranty will be active up to its full coverage, since it is an insurance for the appliance and the Certificate contains the appliance serial number. There is no requirement for filing a repair claim by the person, whose name is written in the "TECHNOPOLIS Extended Warranty" Certificate.

  • Is there a possibility for replacement of the malfunctioning appliance?

    Yes, there is such possibility. Based on the General Terms and Conditions of "TECHNOPOLIS Extended Warranty", if the appliance cannot be repaired because of a lack of spare parts or if its repair exceeds the appliance price written in the certificate, the appliance can be replaced. After replacement, the malfunctioning appliance shall be delivered to the insurer - "Allianz Bulgaria" Insurance Company..

  • What are the benefits of buying an extended warranty from TECHNOPOLIS?

    You will save time, efforts and money.

 

Appliance type / Price range Premium for a period 2+3 Common faults or damages Repair / replacement of Costs for spare parts Labour / transportation costs
LCD TV from BGN 750 to BGN 1000
91.00 BGN
Lack of picture or sound
LCD module
400.00 BGN
40.00 BGN
Cameras from BGN 150 to BGN 250
29.00 BGN
Damaged display
Display
120.00 BGN
20.00 BGN
Refrigerators from BGN 750 to BGN 1000
91,00 BGN
Failure in the cooling unit
Cooling coil
140.00 BGN
35.00 BGN
Laptops from BGN 800 to BGN 1000
101.00 BGN
The system does not start
Motherboard
700.00 BGN
55.00 BGN

 


 

"TECHNOPOLIS Extended Warranty" by product category

 

Product category + 1 year + 2 years + 3 years
 
TV sets and home cinema
at a price from 151 BGN to 500 BGN
32,00 BGN
49,00 BGN
49,00 BGN
at a price from 501 BGN to 750 BGN
50,00 BGN
70,00 BGN
70,00 BGN
at a price from 751 BGN to 1000 BGN
57,00 BGN
91,00 BGN
91,00 BGN
at a price from 1001 BGN to 1500 BGN
66,00 BGN
108,00 BGN
108,00 BGN
at a price from 1501 BGN to 2000 BGN
91,00 BGN
142,00 BGN
142,00 BGN
at a price from 2001 BGN to 3000 BGN
127,00 BGN
203,00 BGN
203,00 BGN
at a price above 3000 BGN
213,00 BGN
315,00 BGN
315,00 BGN
 
Audio, video, DVD/Blu-ray and loudspeakers
at a price from 151 BGN to 500 BGN
30,00 BGN
49,00 BGN
49,00 BGN
at a price from 501 BGN to 1500 BGN
59,00 BGN
108,00 BGN
108,00 BGN
at a price from 1501 BGN to 3000 BGN
111,00 BGN
203,00 BGN
203,00 BGN
at a price above 3000 BGN
213,00 BGN
315,00 BGN
315,00 BGN
 
Household appliances
at a price from 151 BGN to 500 BGN
38,00 BGN
49,00 BGN
49,00 BGN
at a price from 501 BGN to 750 BGN
50,00 BGN
70,00 BGN
70,00 BGN
at a price from 751 BGN to 1000 BGN
58,00 BGN
91,00 BGN
91,00 BGN
at a price from 1001 BGN to 1500 BGN
68,00 BGN
108,00 BGN
108,00 BGN
at a price from 1501 BGN to 2500 BGN
90,00 BGN
172,50 BGN
172,50 BGN
at a price above 2500 BGN
128,00 BGN
240,40 BGN
240,40 BGN
 
Computer periphery, printers and game consoles
at a price to 150 BGN
8,17 BGN
20,00 BGN
20,00 BGN
at a price from 151 до 350 BGN
31,00 BGN
45,00 BGN
45,00 BGN
at a price from 351 до 500 BGN
48,00 BGN
57,00 BGN
57,00 BGN
at a price above 500 BGN
58,00 BGN
101,00 BGN
101,00 BGN
 
Personal Computers
at a price from 151 BGN to 500 BGN
48,00 BGN
57,00 BGN
57,00 BGN
at a price from 501 BGN to 1000 BGN
70,00 BGN
91,00 BGN
91,00 BGN
at a price above 1000 BGN
90,00 BGN
162,00 BGN
162,00 BGN
 
Laptops and tablets
at a price from 151 BGN to 600 BGN
48,00 BGN
57,00 BGN
57,00 BGN
at a price from 601 BGN to 800 BGN
58,00 BGN
80,00 BGN
80,00 BGN
at a price from 801 BGN to 1000 BGN
70,00 BGN
101,00 BGN
101,00BGN
at a price from 1001 BGN to 1500 BGN
91,00 BGN
132,00 BGN
132,00 BGN
at a price from 1501 BGN to 2000 BGN
111,00 BGN
162,00 BGN
162,00 BGN
at a price above 2000 BGN
160,00 BGN
234,00 BGN
234,00 BGN
 
Personal players, video cameras, auto equipment
at a price up to 150 BGN
7,00 BGN
19,00 BGN
19,00 BGN
at a price from 151 до 350 BGN
38,00 BGN
55,00 BGN
55,00 BGN
at a price from 351 до 500 BGN
43,00 BGN
57,00 BGN
57,00 BGN
at a price from 501 до 700 BGN
50,00 BGN
80,00 BGN
80,00 BGN
at a price above 700 BGN
55,00 BGN
91,00 BGN
91,00 BGN
 
ФотCamerasоапарати
at a price from 151 BGN to 250 BGN
13,00 BGN
29,00 BGN
29,00 BGN
at a price from 251 BGN to 350 BGN
22,00 BGN
55,00 BGN
55,00 BGN
at a price from 351 BGN to 500 BGN
32,00 BGN
50,15 BGN
50,15 BGN
at a price from 501 BGN to 800 BGN
48,00 BGN
67,62 BGN
67,62 BGN
at a price from 801 BGN to 1200 BGN
70,00 BGN
116,50 BGN
116,50 BGN
at a price above 1200 BGN
91,00 BGN
147,00 BGN
147,00 BGN
 
Navigation systems
at a price from 151 BGN to 200 BGN
15,10 BGN
31,00 BGN
31,00 BGN
at a price from 201 BGN to 300 BGN
35,00 BGN
48,00 BGN
48,00 BGN
at a price from 301 BGN to 400 BGN
43,00 BGN
50,00 BGN
50,00 BGN
at a price from 401 BGN to 500 BGN
48,00 BGN
57,00 BGN
57,00 BGN
at a price above 500 BGN
58,00 BGN
80,00 BGN
80,00 BGN
 
Fitness equipment
at a price from 151 BGN to 250 BGN
15,00 BGN
31,00 BGN
31,00 BGN
at a price from 251 BGN to 350 BGN
19,00 BGN
44,00 BGN
44,00 BGN
at a price from 351 BGN to 500 BGN
26,00 BGN
58,00 BGN
58,00 BGN
at a price from 501 BGN to 800 BGN
35,00 BGN
81,00 BGN
81,00 BGN
at a price from 801 BGN to 1200 BGN
50,00 BGN
118,00 BGN
118,00 BGN
at a price from 1201 BGN to 1500 BGN
66,00 BGN
166,00 BGN
166,00 BGN
at a price above 1500 BGN
91,00 BGN
235,00 BGN
235,00 BGN
 
All products at a price below 150 BGN*
at a price up to 50 BGN
7,00 BGN
15,00 BGN
15,00 BGN
at a price from 51 BGN to 100 BGN
9,80 BGN
19,00 BGN
19,00 BGN
at a price from 101 BGN to 150 BGN
13,00 BGN
29,00 BGN
29,00 BGN
*with the exception of PERSONAL PLAYERS, GPS, MOBILE TELEPHONES and PRINTERS
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